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Public libraries and the Internet 2008-2009: Issues, implications, and challenges

John Carlo Bertot, Paul T. Jaeger, Charles R. McClure, Carla B. Wright, Elise Jensen

Abstract

This paper presents an overview of methods, findings, issues, and implications from the 2008 Public Libraries and the Internet national survey, including comparisons to data from previous studies. Since 1994, these surveys have chronicled the expansion of the Internet as a primary library service. The 2008 survey includes key data about the many facets of public libraries as community Internet access, training, and service centers, from the number of workstations and connection speeds available to the most common Internet services and training. The findings from the 2008 survey reveal impacts of the global recession on public libraries and their ability to meet the needs and expectations of patrons, communities, and all levels of government.